HSA/FSA Payment Information

Paying with an HSA or FSA card

House of Canes is set up to accept HSA (Health Savings Account) and FSA (Flexible Spending Account) card payments through our standard card checkout. Approval of a payment depends on your card issuer and your account’s requirements.

How to pay

1. Add your items to your cart and proceed to checkout.
2. Choose the credit or debit card payment option and enter your HSA/FSA card details as you would with a regular payment card. No separate HSA/FSA payment button is required.
3. Submit your payment. Your card issuer approves or declines the transaction during checkout.

Are all products eligible?

Our payment account is classified under an orthopedic-goods merchant category. This account-level classification allows HSA/FSA cards to be processed, but it does not certify individual products or guarantee that every purchase qualifies under your plan.

Before purchasing, contact your plan administrator if you are unsure whether an item qualifies or whether supporting documentation is required. A successful card payment is not a guarantee of a product’s eligibility under your plan.

What if my card is declined?

If your HSA/FSA card payment is declined, you can contact your card issuer for assistance or use another accepted payment method. We cannot override an issuer’s decision.

Is there a separate medical review after checkout?

Our direct-card payment setup does not use a separate Truemed health survey or Letter of Medical Necessity approval flow at checkout. Card authorization takes place when you submit payment, rather than through a later medical-review process.

Keep your records

Keep your order receipt and any documentation your plan administrator requires. For questions about covered expenses, documentation, or reimbursement, contact your HSA/FSA plan administrator.